✅How SMS can help Hotel and Restaurant Businesses?

This is the most occupied industry that is too busy in serving their customers. They have to be available 24/7 for the customers and are one of the most earning and hard-working industries today. On the other hand, they also have a huge competition in their business so they have to be always organised and ready for all challenges coming their way.

This industry is all about creating an engagement between the customers. There is always a competence in ambience, taste, and comfort and whomsoever provides the best are known as the giants of the City.

Additionally, there is also another way to create an engagement between the customers by using Bulk SMS Service. This is the most result-oriented and pocket-friendly channel for this as it directly drops in the customer’s mobile phone and that is the reason it provides more than 90% of open rates which can easily be tracked with the help of our service panel.

Promotion will create an engagement but updates and feedback also play a vital role in this industry, to know the customer’s perspective and provide them further updates like booking status. Bulk SMS Service will cater all such needs with the help of an automated solution. One can simply integrate the SMS into their ERP or CRM to generate automated Bills, Invoices and Reminder Updates.

✅Here are some of the pre-created strategies of SMS creation for the Hospitality Industry:
Booking Status
Share the booking status once the customer has booked the table in your hotel or restaurant with the booking time and date mentioned. This will help them schedule their timings and maybe work for a customer as a reminder.

👉For Example:

👋Hello Sourabh,
Your table has been booked for the evening at 5:00 PM for 3 people.

Feedback Message
Once the customer pays a visit to your place, they are the best ones to tell you about the improvement you need to do in the place. Share the feedback message by adding the link to a feedback page where the customer can add their inputs and review about the experience or taste. We have a unique short link feature to add the URL which provides the total clicks that are done by the customer. Use that link to track the response.

👉For Example:

👋Hello Sourabh,
We hope you liked the visit yesterday. Please let us know how we can improve.

Promotional Message
Create the promotional message by adding the discount coupon and offers in the SMS and increase the customer visit in your property. Get all the analytics with the link click feature in the SMS service panel.

👉For Example:

👋Hello Sourabh,
Get 20% discount by using the sundaydelight coupon code in Today’s Special Book your table absolutely for free.

Use the potential marketing solution as it will provide the way better response with better return on investment. Get all the details of the Bulk SMS Service from our experts and get yourself a customer magnet in the form of a channel.

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Taken on: December 20, 2022

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